Notice of Privacy Practices
Effective Date: June 12, 2025
Vista River Hospice
📍 9126 SW Ridder Rd, Wilsonville, OR 97070
📞 (503) 542-7090
✉️ info@vistariver.com
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED, AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
Our Responsibilities
Vista River Hospice is required by law to:
- Maintain the privacy and security of your protected health information (PHI)
- Provide you with this notice of our legal duties and privacy practices
- Abide by the terms of this notice currently in effect
- Notify you promptly if a breach occurs that may compromise the privacy or security of your PHI
Your Rights
You have the right to:
- Get a copy of your medical record
- Request corrections to your medical record
- Request confidential communication (e.g., ask us to contact you at a specific location or phone number)
- Ask us to limit what we use or share
- Receive an accounting of disclosures of your health information
- Choose someone to act for you, such as a healthcare representative or legal guardian
- File a complaint if you believe your rights have been violated
To exercise any of these rights, contact our Privacy Officer:
📞 (503) 542-7090
✉️ info@vistariver.com
How We May Use and Share Your Health Information
We are permitted or required to use your PHI in the following ways:
- For Treatment – To provide, coordinate, or manage your healthcare and related services, including sharing information with doctors, nurses, and other medical professionals involved in your care
- For Payment – To obtain reimbursement from Medicare, Medicaid, or your private insurer for services provided
- For Healthcare Operations – For internal operations such as quality assessment, staff training, licensing, accreditation, and audits
Other Ways We May Use or Disclose Your Information
We may also use or disclose your PHI in the following circumstances:
- When required by federal, Oregon state, or local law
- For public health and safety, such as reporting disease, abuse, or neglect
- For health oversight activities like inspections or investigations
- In response to a court order, subpoena, or law enforcement request
- To medical examiners, coroners, or funeral directors as needed
- For organ and tissue donation
- For research purposes, either with your authorization or under an Institutional Review Board waiver
- For workers’ compensation claims
- To prevent or lessen a serious threat to health or safety
- For certain government functions such as national security or military service
Disclosures That Require Your Authorization
We will not use or disclose your PHI for the following purposes without your written authorization:
- Marketing activities
- The sale of your health information
- Most uses and disclosures of psychotherapy notes
- Certain disclosures of substance use disorder records protected by 42 CFR Part 2
You may revoke your authorization at any time in writing, except to the extent that we have already taken action based on it.
Our Duties in the Event of a Breach
If a breach compromises the privacy or security of your PHI, we are required by the HIPAA Breach Notification Rule to notify you without unreasonable delay.
Your Oregon Privacy Rights
In addition to federal protections under HIPAA, Oregon state law may provide you with additional privacy rights, including:
- Enhanced protections for mental health, HIV/AIDS, and substance use treatment records
- Stricter requirements for sharing sensitive health information without your written consent
- Additional rights to limit marketing or fundraising communications involving your medical data
Changes to This Notice
We reserve the right to update or change this Notice at any time. Any changes will apply to all health information we maintain. The revised Notice will be posted on our website and made available upon request.
Questions or Complaints
If you believe your privacy rights have been violated, or if you have any questions about this Notice, you may file a complaint:
With Us:
Vista River Hospice
Attn: Privacy Officer
📍 9126 SW Ridder Rd, Wilsonville, OR 97070
📞 (503) 542-7090
✉️ info@vistariver.com
With the U.S. Department of Health & Human Services:
🔗 www.hhs.gov/ocr/privacy/hipaa/complaints/
You will not be retaliated against for filing a complaint.